IngoMobile users can now sign an agreement on the amount of MTPL payments
Clients get a faster settlement process, the company protects itself from claims related to the amount of monetary compensation.
The document is sent for confirmation to the client before the money is transferred, or in the event of a change in the form of refund. This is a legal document that states the total amount paid.
The process of settlement of an insured event includes several stages. The first step is to collect information and photos of the incident, and then the process of agreeing on the compensation begins. The insurance company decides whether the compensation will be made in cash payment or car repair.
An agreement on the amount of a payment is a legal document that the company draws up in the former case. The agreement is sent for confirmation to the client in the mobile application before the money is transferred, or in the event of a change in the form of refund. Only the owner of the car can accept or reject the document.
This option helps Ingosstrakh avoid possible claims about the amount of cash payments.