Each microservice in our solutions is a standalone app that requires a separate logging setup. To save time and provide a consistent quality of support for all of the products, we have separated common logging functions into standard libraries that all our teams can now use.
Insights & Knowledge
Sparks of our daily work and broad point of view on the industry we live in.
We have implemented an OLAP cube to analyze tech support processes in our products in real time. Now we're explaining how the system works and what advantages it has granted us.
Over 15 years of work we've dealt with various trackers: from the exotic FogBugz and Mantiss to modern ones that were actively used until 2019 — TFS, Jira, Redmine, even GitLab. Last year, it took us several months to transfer 200 people to Azure DevOps. In this article, we describe how it happened.
SDK and API are tools that enable IT products to be integrated with external systems. In this article we’ll explain how these two concepts differ, and how they are used for developers’ needs.
Microsoft Partner Network (MPN) is a global partnership program that allows companies to cooperate with Microsoft and use their products in their business. MPN includes a special certification programme for individual specialists and corporate entities. If an organization has a solid expertise and projects portfolio, it may get a Gold or Silver status in on of the 26 competencies. It has to meet a certain set or requirements: hire certified employees, have positive clients feedback, use cloud services in its projects.
Postman is a convenient tool that can describe and execute requests, receive information about their statuses, build chains of requests, loop them, and create scripts. The main advantage is that you almost do not need to write any code at all.